Most people have faith from the intelligence of mankind, but in case you study our posting featuring 16 of the funniest aid desk tickets as advised by IT execs, or these other true assistance desk mishaps, your have faith in in humanity might need faltered a tiny bit.
Sad to say for the IT pros that have to fix Laptop troubles, there’s seemingly no conclusion to human error when making use of tech.But fortunately for everyone reading this write-up, many of these tales are pure comedy gold.
You should delight in these absolutely genuine amusing support desk stories within the Spiceworks Community… and be glad you aren’t the one particular Doing work
them!
I had a person appear as many as me and request why their computer would not turn on. I'm going above to the desk and see a pool of water so I right away unplug the computer and elevate it up. Water arrived pouring out in the facet vents And so the user suggests “oh ya I spilled water on my desk, could that be the issue?”
Person getting into details on the floppy disk was informed that she had to create a copy at the end of every day to supply a backup. About six months later, the disk grew to become corrupt; so the technician requested if she had the copies. She opened a filing cabinet drawer and pulled out a stack of paper; on every single sheet was a photocopy of your disk.
I used to be walking through an Workplace someday in addition to a person claimed to me, “Eventually! It’s taken you lengthy more than enough. I pressed F1 (support button) above 2 hrs in the past!”
I bought a phone about a observe not Doing work. When under-going the normal debugging ways, person reported there were no lights, he could not find the facility button, etc, and many others. Then I question, “Is there truly a keep an eye on around the desk”, and respond to was “no.” Somebody had moved it.
As soon as upon a time I had a person acquire an e-mail that our anti-virus software instantly quarantined. The person was frantic, “I will need to have that email!” I said, “I’m sorry, it's a virus. You’ll really have to Speak to the man who despatched it, have him clean up his Pc of viruses, and resend.” He replied, “Can’t you simply turn off anti-virus very long ample for me to receive this e mail?”
I had a guy complaining that his computer had been hacked (certainly each time everything Weird ever goes https://pbase.com/topics/geleynwgmn/xbgystx874 Completely wrong, it’s been “hacked”) mainly because whenever he booted the computer, opened a software, closed a application, whatever, the whole topic music to Looking at Rainbow would Enjoy. The pc hadn’t been hacked, he experienced just left it unattended and anyone came by and established each and every Windows audio to Engage in The complete music. I adjusted the theme and was done. Lesson figured out: hardly ever leave a computer unattended simply because you'll find tricksters in existence!
Considered one of my preferred repeating requests is, “I'm able to’t keep in mind my electronic mail password. Make sure you electronic mail me a fresh password.”
An individual was complaining his Laptop wasn’t Doing the job in any respect. Right after going through The complete “Have you ever checked cables and is particularly it plugged in etc” he experienced me imagining he necessary a brand new energy supply or a thing. Then I heard anyone within the track record say, “I'm wondering just how long the ability outage will probably be this time.”
Person calls indicating mouse “isn’t Functioning.” No problem suggests me… I grabbed a freshie & headed above. Upon arrival, user suggests, “And there’s that annoying red mild shining in my eyes far too!” I turned the mouse suitable-facet-up and walked quickly from earshot, immediately dropping it with laughter!!!
I'd a consumer return from the 2 7 days family vacation who documented that “anything is different”. She couldn’t seriously clarify what was distinct though. Her Laptop had been off The complete time and nothing at all experienced altered in any respect. She’s a Mac consumer at your home and I suspected The main reason “everything is different” was since she didn’t look at a Windows machine for 2 weeks.
One day a person calls since her Laptop or computer wouldn’t energy on. Okay, so I take the vacation upstairs and confident enough no power into the CPU or keep an eye on. I follow the power cords to an influence strip, but I couldn’t see the facility change. A head of lettuce within a grocery bag had fallen from her desk onto the switch and turned it off. We nonetheless chuckle with regards to the ‘Death by Vegetable’ ticket…
“I had a user at my previous work, who when it arrived time for you to reboot her computer would crawl below her desk, unplug each cable, plug in each cable, and return up and tell me she rebooted. Better still when I had her log off and go online she did the exact same factor.”
Call from consumer: “my Personal computer is screaming at me.” Found out the computer was beeping since the keyboard tray was holding various buttons down.
I got a ticket stating “person is requesting to generally be transformed back to Google from Chrome”
Ticket #144: “myspacebarwillnotwork” – Description: “iwouldreallylikesomespacessoicanwork!”
It’s a large problem when customers start out mistaking a can of WD-forty for canned air… that keyboard was by no means the same. “It’s sooo oily!?” *facepalm*
We hope you savored our amusing assist desk tales. We are aware that life will get rough in IT in the face of much user mistake, but a minimum of you’ve produced an incredible sense of humor to deal with it.. right?